About

Dedicated and detail-oriented Certified Surgical Assistant with 20+ years of experience in diverse surgical

settings, including trauma, orthopedics, general surgery, vascular, and minimally invasive procedures. United

States Army Veteran with a strong background in robotic-assisted surgery (Mako, Rosa, DaVinci), hemostasis,

wound closure, and surgical exposure. Adept at working collaboratively with surgical teams to optimize

efficiency, maintain aseptic environments, and ensure superior patient outcomes. Committed to surgical

excellence, process improvement, and patient safety.

CORE PROFICIENCIES

Attention to detail | Team Building | Communication | Critical Thinking | Process Improvement

Performance Optimization | Quality Assurance | Regulatory Compliance | Physical Stamina | Leadership

PROFESSIONAL EXPERIENCE

Certified Surgical Assistant, Boise, ID 2023 to current

Freelance

 Provide on an as-needed basis to local surgeons; spine, neuro, and orthopedic.

 Prep the operating room, pull up patient records, and examine CT, MRI, and X-rays.

 Assist the surgical team with all preoperative assessments.

 Ensured proper preoperative patient preparation, working closely with healthcare providers to assess

and plan patient care.

 Coordinate with all necessary personnel including implant manufacturers and anesthesia.

Certified Surgical Assistant, Nashville, TN 2017 to 2023

TriStar Centennial Medical Center

 Provided intraoperative assistance, including tissue handling, hemostasis, and wound closure, across

orthopedic, spine, and trauma surgeries.

 Maintained sterile surgical environments while assisting in robotic-assisted procedures using Mako and

Rosa systems.

 Collaborated with surgical teams to optimize efficiency, ensuring seamless workflows in high-volume

operating rooms (average 6 surgeries between 0730 – 1500).

 Ensured proper preoperative patient preparation, working closely with healthcare providers to assess

and plan patient care.

Meridian Institute of Surgical Assisting, Nashville, TN 2017 to 2023

Director

 Directed a live animal lab providing surgical assisting students an opportunity for hands-on surgical

assisting techniques, emphasizing tissue handling, exposure, suturing, tying, and surgical anatomy and

pathology.

 Mentored students in CSFA/CSA exam preparation, ensuring high first-time pass rates.

 Designed and delivered advanced surgical assisting coursework, including Principles of Orthopedic

Surgery and Surgical Safety.

Treasure Valley Surgical Assistants, Boise, ID 2012 to 2017

Chief Executive Officer

 Founded and managed a successful surgical assistant practice, providing high-quality Surgical

HEIDI DAVIES, CSA, MBA | Page 2

Assistants to healthcare facilities and physician groups across Idaho.

 Negotiated contracts and built strategic relationships, achieving a 27% increase in productivity.

 Assisted in surgeries across colorectal, orthopedic, spine, vascular, urology, and breast oncology

specialties

St. Alphonsus Regional Medical Center, Boise, ID 2012 to 2017

Team Leader

 Led Hybrid Vascular Trauma Team in a Level II Trauma Center, optimizing team performance and

regulatory compliance.

 Spearheaded process improvement initiatives that streamlined inventory management and increased

revenue by 60%.

 Assisted in complex vascular and orthopedic trauma surgeries.

 Led launch of hybrid vascular operating room, ensuring proper equipment and workforce readiness.

Biomet Orthopedics, San Antonio, TX 2005 to 2012

Regional Manager / Revision Expert

 Managed sales and operations across Texas, New Mexico, and Alaska, increasing revenue from $10K to

$3.5M in two years.

 Collaborated with leadership teams to forecast market trends, set sales goals, and optimize product

distribution.

Surgical Technologist, San Antonio, TX 2001

to 2005

Brooke Army Medical Center/Orthopedic and Neurosurgery Department

 Prepared the operating room for surgery by setting up equipment, instruments, and supplies.

 Maintained a clean and organized sterile environment. Adjusted and adapted to each situation as it

presented itself.

 Specializing in head & neck trauma, orthopedic trauma, sports medicine, and total joint procedures.

EDUCATION & CREDENTIALS

Master of Business Administration, 2020

Siena Heights University, Adriane, MI

Bachelor of Science in Applied Science

Siena Heights University, Adriane, MI

Associates in Surgical Assisting

Meridian Institute of Surgical Assisting, Nashville, TN

Certifications: Professional Affiliations:

NCCSA: 3792 American College of Surgeons, Member

National Provider Identification Number: 1770865495 American College of Healthcare Executives,

Member